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User Experience Mapping

You're reading from   User Experience Mapping Enhance UX with User Story Map, Journey Map and Diagrams

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Product type Paperback
Published in May 2017
Publisher
ISBN-13 9781787123502
Length 352 pages
Edition 1st Edition
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Author (1):
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 Szabo Szabo
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Szabo
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Toc

Table of Contents (20) Chapters Close

Title Page
Credits
About the Author
About the Reviewer
www.PacktPub.com
Customer Feedback
Dedication
Preface
1. How Will UX Mapping Change Your (Users) Life? FREE CHAPTER 2. User Story Map - Requirements by Collaboration and Sticky Notes 3. Journey Map - Understand Your Users 4. Wireflows - Plan Your Product 5. Remote and Lab Tests for Map Creation 6. Solution Mapping Based on User Insights 7. Mental Model Map - A Diagram of the Perceived Reality 8. Behavioral Change Map - The Action Plan of Persuasion 9. The 4D UX Map - Putting It All Together 10. Ecosystem Maps - A Holistic Overview 11. Kaizen Mapping - UX Maps in Agile Product Management 12. References

The pilot test


Instead of launching a test for all our users, I would recommend a pilot test. This means trying our test with just one or two users. 

The pilot test is usually done during the first day of a lab test. You just invite two participants with maybe a third as a backup plan, just in case one or both do not turn up. Two tests will not take the whole working day, so you could use the rest of the day to improve and correct the test, based on how smoothly the pilots run.

With remote testing, it's even simpler as we will see in the next section. Just launch the test with a user, watch the resulting video, and correct the test design if needed. This can be done in two or three hours tops, and then you can launch the improved test. When you launch the pilot for a remote test, chances are, you will have some users who are online and willing to take the test if your user base is broad enough. Of course, if you are only interested in corporate treasurers with five cats, you may need to wait...

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