Connectivity Software
There are times when you need to make a remote connection to a machine to perform troubleshooting but you are miles away. Connectivity software is designed to allow you to make a connection to the machine, see the desktop, and perform any action you could perform if you were sitting in front of it.
Microsoft has made what it calls Remote Desktop software available for free with Windows products since Windows NT. When this software is installed (installed by default in later versions) on both source and destination computers, a remote desktop connection can be made.
Commercial tools are also available that (of course) claim to have more functionality, and they probably do have a few extra bells and whistles. These include LogMeIn.com, GoToMyPC, and others. Figure 17.3 shows the session window for a LogMeIn.com session.
Figure 17.3 LogMeIn

The advantages of these connectivity tools are obvious. With these tools, you can do anything you need to on the machine as...