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CompTIA A+ Complete Study Guide: Exam Core 1 220-1001 and Exam Core 2 220-1002

You're reading from CompTIA A+ Complete Study Guide: Exam Core 1 220-1001 and Exam Core 2 220-1002 Your Complete, Fully Updated Guide to A+ Certification

Product type Paperback

Published in May 2019

Publisher Wiley

ISBN-13 9781119515937

Length 1696 pages

Edition 4th Edition

Languages

Apple

Tools

Android

Concepts

IT Certification

Authors (2):

Quentin Docter

Jon Buhagiar

View More author details

Table of Contents (15) Chapters

1. Cover

2. Acknowledgments FREE CHAPTER

3. About the Authors

4. Introduction

5. Assessment Test for Exam 220-1001

6. Answers to Assessment Test 220-1001

7. Assessment Test for Exam 220-1002

8. Answers to Assessment Test 220-1002

9. Part I 220-1001

10. Part II 220-1002

11. Index

12. Advert

13. End User License Agreement

Appendix A Answers to Review Questions

1. Appendix B Answers to Performance-Based Questions

Chapter 24
Troubleshooting Operating Systems and Security

THE FOLLOWING COMPTIA A+ 220-1002 EXAM OBJECTIVES ARE COVERED IN THIS CHAPTER:

✓ 3.1 Given a scenario, troubleshoot Microsoft Windows OS problems.
- Common symptoms: Slow performance, Limited connectivity, Failure to boot, No OS found, Application crashes, Blue screens, Black screens, Printing issues, Services fail to start, Slow bootup, Slow profile load
- Common solutions: Defragment the hard drive, Reboot, Kill tasks, Restart services, Update network settings, Reimage/reload OS, Roll back updates, Roll back devices drivers, Apply updates, Repair application, Update boot order, Disable Windows services/applications, Disable application startup, Safe boot, Rebuild Windows profiles
✓ 3.2 Given a scenario, troubleshoot and resolve PC security issues.
- Common symptoms: Pop-ups, Browser redirection, Security alerts, Slow performance, Internet connectivity issues, PC/OS lockup, Application crash, OS updates failures...

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Authors (2)

Quentin Docter

Quentin Docter

Quentin Docter, A+, MCSE, CNE, CCNA, SCSA, has spent more than 17 years in the IT field. His experience includes technician, network administrator, consultant, trainer, author, and web developer. He is a well-respected author and presently works as an IT consultant.

See other products by Quentin Docter

Jon Buhagiar

Jon Buhagiar

Jon Buhagiar (Pittsburg, PA), A+, Network+, CCNA, MCSA, MCSE, BS/ITM, is Supervisor of Network Operations at Pittsburgh Technical College. In addition to teaching, he has been creating course content for the past 17 years. Some of his more recent work can be found on Youtube http: //www.youtube.com/networkedminds.

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