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Hands-On Chatbots and Conversational UI Development

You're reading from Hands-On Chatbots and Conversational UI Development Build chatbots and voice user interfaces with Chatfuel, Dialogflow, Microsoft Bot Framework, Twilio, and Alexa Skills

Product type Paperback

Published in Dec 2017

Publisher Packt

ISBN-13 9781788294669

Length 392 pages

Edition 1st Edition

Languages

JavaScript

Tools

Alexa Skills

Concepts

Chatbots

Author (1):

Janarthanam

View More author details

Table of Contents (17) Chapters

Title Page

Credits

About the Author

About the Reviewer

www.PacktPub.com

Customer Feedback

Preface

1. Introduction

2. Tour Guide for Your City FREE CHAPTER

3. Let's Talk Weather

4. Building a Persona Bot

5. Let's Catch a Train

6. Restaurant Search

7. The News Bot

8. My TV Guide

9. My Man Friday

1. More Resources

Introducing Dialogflow

Dialogflow (previously called API.AI) is conversational agent building platform from Google. It is a web-based platform that can be accessed from any web browser. The tool has evolved over time from what was built as an answer to Apple Siri for the Android platform. It was called SpeakToIt, an Android app that created Siri-like conversational experiences on any Android smartphone. The AI and natural language technology that powered the SpeakToIt app was opened up to developers as API.AI in 2015.

API.AI enabled developers to create conversational experiences by providing them tools to undertake two kinds of tasks: understand and generate natural language utterances and manage the conversation. While there are many competing tools to API.AI that are available in the market, we chose API.AI because it was one of the first, is very mature and constantly evolving, and is easy to use and integrate within other services.

Setting up Dialogflow

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Authors (1)

Janarthanam

Janarthanam

Srini Janarthanam is an expert in conversational systems and has been working in the field for over 15 years. He has led and worked on several projects, building conversational systems for a variety of domains including tourism, healthcare, and education. He obtained doctorate in Philosophy (PhD) from the University of Edinburgh for his work in Artificial Intelligence and Natural Language Processing. He is currently the co-founder and director of Chatomate, a UK brand building tailored chatbots, AI, and automation solutions for businesses. Previously, he worked as a research associate at Heriot-Watt University and the University of Edinburgh. He has published over 50 articles and papers in online chatbot magazines, journals, and international research conferences.

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