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Hands-On Chatbots and Conversational UI Development

You're reading from Hands-On Chatbots and Conversational UI Development Build chatbots and voice user interfaces with Chatfuel, Dialogflow, Microsoft Bot Framework, Twilio, and Alexa Skills

Product type Paperback

Published in Dec 2017

Publisher Packt

ISBN-13 9781788294669

Length 392 pages

Edition 1st Edition

Languages

JavaScript

Tools

Alexa Skills

Concepts

Chatbots

Author (1):

Janarthanam

View More author details

Table of Contents (17) Chapters

Title Page

Credits

About the Author

About the Reviewer

www.PacktPub.com

Customer Feedback

Preface

1. Introduction FREE CHAPTER

2. Tour Guide for Your City

3. Let's Talk Weather

4. Building a Persona Bot

5. Let's Catch a Train

6. Restaurant Search

7. The News Bot

8. My TV Guide

9. My Man Friday

1. More Resources

More cards

Besides text, there are other types of cards that can be used to deliver content. These cards are also specific to the delivery platform. Only some platforms, such as Facebook Messenger, support advanced cards such as carousels. Let's examine the types of cards available to us.

Image

To add an image card, click the Image icon under ADD A CARD. Click Upload Image, and choose an image file:

Audio

You can send audio files over chat that can be instantly played by the user. To send an audio file, click the + icon at the end of ADD A CARD menu. Choose Audio and provide the URL of the audio file. Formats such as MP3, WAV, and OGG are supported:

Video

Adding a video card is similar to that of the audio card. Click the + icon, choose Video, and specify the URL of the video file. Only MP4 format is supported and the maximum size of the video is limited to 25 MB. This is how it appears in the chat:

Quick replies

Quick replies is an array of buttons displayed horizontally. These can be used to obtain...

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Authors (1)

Janarthanam

Janarthanam

Srini Janarthanam is an expert in conversational systems and has been working in the field for over 15 years. He has led and worked on several projects, building conversational systems for a variety of domains including tourism, healthcare, and education. He obtained doctorate in Philosophy (PhD) from the University of Edinburgh for his work in Artificial Intelligence and Natural Language Processing. He is currently the co-founder and director of Chatomate, a UK brand building tailored chatbots, AI, and automation solutions for businesses. Previously, he worked as a research associate at Heriot-Watt University and the University of Edinburgh. He has published over 50 articles and papers in online chatbot magazines, journals, and international research conferences.

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