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You're reading from CCENT/CCNA: ICND1 100-105 Certification Guide Learn computer network essentials and enhance your networking skills by obtaining the CCENT certification

Product type Paperback

Published in Apr 2018

Publisher

ISBN-13 9781788621434

Length 362 pages

Edition 1st Edition

Tools

Linux

Concepts

IT Certification

Author (1):

Bekim Dauti

View More author details

Table of Contents (23) Chapters

Title Page

Dedication

Packt Upsell

Contributors

Preface

1. Introduction to Computer Networks FREE CHAPTER

2. Communication in Computer Networks

3. Introduction to Switching

4. Setting Up the Switch

5. Introduction to Routing

6. Setting up the Router

7. Networking Services and Maintenance

8. Network Troubleshooting

9. Studying and Preparing for ICND 1 (100-105) Exam

1. Appendix A: Answers to Chapter Questions

2. Appendix B: Cisco Device Icons

Cisco network topology icons

3. Appendix C: Numbering Systems and Conversions

4. Appendix D: Boolean Algebra

5. Appendix E: Subnetting

6. Appendix F: Cisco Packet Tracer

7. Appendix G: Graphical Network Simulator-3 (GNS3)

8. Other Books you may enjoy

Index

Troubleshooting methodologies

Troubleshooting in Information Technology (IT) is a skill that you are going to master with time, meaning each time you solve a problem, you gain more confidence, become more experienced, and you establish a knowledge base. That is why learning and practicing means a lot in IT, because while learning how to troubleshoot, you practice troubleshooting at the same time. With that in mind, the more you refine your mastery, the bigger the chances that you will solve problems and overcome issues.

Basic approaches

The ability to troubleshoot network issues is a very useful skill for a network administrator. With that in mind, no matter how skillful you are, know that troubleshooting is a skill that relies on certain procedures. This requires a logical and organized approach to problems with switches and routers in particular and computer networks in general. The procedures that you may want to consider in the troubleshooting process are as follows: