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Pocket CIO – The Guide to Successful IT Asset Management
Pocket CIO – The Guide to Successful IT Asset Management

Pocket CIO – The Guide to Successful IT Asset Management: Get to grips with the fundamentals of IT Asset Management, Software Asset Management, and Software License Compliance Audits with this guide

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Profile Icon Phara McLachlan
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Full star icon Full star icon Full star icon Full star icon Full star icon 5 (1 Ratings)
Paperback Mar 2018 248 pages 1st Edition
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Arrow left icon
Profile Icon Phara McLachlan
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Paperback Mar 2018 248 pages 1st Edition
eBook
£26.99
Paperback
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Pocket CIO – The Guide to Successful IT Asset Management

Chapter 2. ITAM Strategy and Plan

Asset management is an evolutionary process, and one that is essential in the development of your organization. Your enterprise will never achieve the level of excellence you envision without the development and implementation of key management processes, of which ITAM is one. Adopting a planned, holistic approach to integrating ITAM into your organizational functions and flow helps make the transition more stable, providing your organization with the most benefit in the most efficient manner.

Are you ready for the evolution?


An honest, objective self-assessment is the best way to understand your maturity level of where you are right now in relation to ITAM, as well as where you want to go. Keep in mind that assessments of this type often benefit from the assistance of outside consultants, those whose interests coincide with the best interests of your organization. Lastly, remember that self-acceptance of the self-assessment results is really the start of your journey toward excellence in ITAM disciplines.

As an aid in your decision making, here is my adaption of the Process Maturity Model for IT Asset Management 2003 from Gartner, which is one of the most popularly cited maturity models across ITAM literature:

The following screenshot illustrates where your organization is at a point in time. You should define what stage you are when you begin, at a mid-point and at the end:

The following are a few more points to aid you in determining your organizations maturity level:

Stage 1:...

Key initiatives that lay your foundation


Laying the foundation for a sound yet practical ITAM program means incorporating some guiding principles that help ensure a positive beginning. These principles apply not only to new initiatives, but also to project restarts that are common in most organizations. These principles are outlined as follows:

  • Be sure you obtain executive buy-in and support: Everyone would love to have processes develop organically from the bottom up. However, the harsh reality is that, without buy-in from the executive level, process development becomes little more than functional or leads to departmental turf wars. Participation in the process development initiative must be a requirement, not an option.
  • Be sure to obtain peer support: The idea behind ITAM and most other system management processes is to provide benefit to the organization as a whole. Ensuring peers receive this positive message is the best way to short circuit the kingdom building as previously mentioned...

ITAM fundamentals


Managing the total cost of ownership (TCO) while ensuring your organization's software and hardware are properly inventoried, updated and serviced. Maintaining a good balance of resources and control between centrally managed and network-distributed systems. Deciding how many of your information systems and how much of your systems management to outsource, if any. Ensuring the security of all your information, including everything transmitted via mobile devices. Choosing among proprietary, compatible, and open source software options to find the right balance of resource and control between centrally-managed and network-distributed systems.

These are just a few of the issues and challenges facing the CIOs and senior IT executives charged with IT management responsibilities. The proliferation of choices doesn't make the task any easier.

When developing any management process that works, there are certain principles and best practices that make up an effective ITAM strategy...

Defining what ITAM is


There are many misconceptions within the business arena as to what constitutes an effective asset management strategy. For now, though, keep in mind that an effective ITAM process is a holistic discipline similar to the system management disciplines. It affects all aspects of the IT and resonates throughout the enterprise.

Before diving deeper into the ITAM process, let's look at what many companies do, believing they are implementing effective ITAM strategies. Look carefully to see if you can identify any of these in your organization.

What ITAM isn't

When developing your ITAM plan and strategy, the first step is to understand what is not ITAM. Many companies make the mistake of assuming they have an effective ITAM program in place because they possess one or more of the following:

  • Discovery tool: this is not an ITAM Tool. Having the ability to discover physical assets is not the same as being able to manage those assets. While ITAM does include a discovery process, it...

The ITAM lifecycle


The IT asset management lifecycle covers the period from initial request for an item through procurement, delivery, stocking, deployment, monitoring, support, installation (as well as all moves, adds, or changes in location), upgrades, reuse, termination, disposal, and replacement. This lifecycle is sometimes referred to as cradle to the grave:

The ITAM lifecycle

Note

Lifecycle status: this is the functional lifecycle a particular asset is at the moment, and if it's capable of providing its intended value. This is the foundational measurement for reconciling the asset's planned use versus actual use.This is the most important and the most neglected asset data point. When you know the current lifecycle state of an asset at any moment in time, you can efficiently plan IT update/replacement, budget, IMACD (Install, Move, Add, Change and Disposal), and procurement activities.

Six major components that form the IT Asset Management Lifecycle are as follows:

  • Identification of Asset...

Summary


In this chapter, you have learned if your organization is in a chaotic, reactive, proactive, managed, or optimized state when it comes to ITAM and what key initiatives you need to develop a sound foundation for your ITAM program. We have covered what ITAM is and isn't.

We have also covered the fundamentals and the lifecycle best practice for ITAM. The standard position of assets at a point in time doing the IMACD stages and where in the lifecycle process stage the asset is: control, procure, deploy, manage, or retire. You have also learned when planning ITAM:

  • Don't boil the ocean by trying to manage too much at the beginning
  • Don't create a central asset repository without reviewing how processes will keep the data complete and accurate
  • Do leverage real business requirements to get there
  • Do pull data from sources you know to be accurate
  • Do pick the services that you want to manage
  • Do ensure that processes are in place and reviewed

In Chapter 3, The New Risk Management, you will learn how...

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Key benefits

  • A detailed IT Asset Management (ITAM) guidebook with real-world templates that can be converted into working ITAM documents
  • Includes in-depth discussion on how risk management has changed and the possible solutions needed to address the new normal
  • A step-by-step ITAM manual for newbies as well as seasoned ITAM veterans

Description

This book is a detailed IT Asset Management (ITAM) guidebook with real-world templates that can be converted into working ITAM documents. It is a step-by-step IT Asset Management manual for the newbies as well as the seasoned ITAM veterans, providing a unique insight into asset management. It discusses how risk management has changed over time and the possible solutions needed to address the new normal. This book is your perfect guide to create holistic IT Asset Management and Software Asset Management programs that close the risk gaps, increases productivity and results in cost efficiencies. It allows the IT Asset Managers, Software Asset Managers, and/or the full ITAM program team to take a deep dive by using the templates offered in the guidebook. You will be aware of the specific roles and responsibilities for every aspect of IT Asset Management, Software Asset Management, and Software License Compliance Audit Response. By the end of this book, you will be well aware of what IT and Software Asset Management is all about and the different steps, processes, and roles required to truly master it.

Who is this book for?

This book is intended for CIOs, VPs and CTOs of mid to large-sized enterprises and organizations. If you are dealing with changes such as mergers, acquisitions, divestitures, new products or services, cyber security, mandated regulations, expansion, and much more, this book will help you too.

What you will learn

  • Close the hidden risk gaps created by IT assets (hardware and software)
  • Create and manage a proactive ITAM and SAM program and policy
  • A clear, concise explanation of what IT Asset Management and Software Asset Management is, the benefits, and results
  • The best ways to manage a software audit and how to be prepared for one
  • Considerations for selecting the best technology for a specific company including what questions should be asked at the onset
  • Increasing ITAM program and project success with change management

Product Details

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Publication date, Length, Edition, Language, ISBN-13
Publication date : Mar 30, 2018
Length: 248 pages
Edition : 1st
Language : English
ISBN-13 : 9781783001002

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Publication date : Mar 30, 2018
Length: 248 pages
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Language : English
ISBN-13 : 9781783001002

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Table of Contents

8 Chapters
ITAM – It's Not Just IT's Problem or Function Chevron down icon Chevron up icon
ITAM Strategy and Plan Chevron down icon Chevron up icon
The New Risk Management Chevron down icon Chevron up icon
What is SAM? Chevron down icon Chevron up icon
Understanding and Surviving Software License Compliance Audits Chevron down icon Chevron up icon
ITAM Tools – What Should You Look For? Chevron down icon Chevron up icon
Increasing ITAM Program and Project Success Rates using Change Management Chevron down icon Chevron up icon
Now What? Chevron down icon Chevron up icon

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