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Pocket CIO – The Guide to Successful IT Asset Management

You're reading from   Pocket CIO – The Guide to Successful IT Asset Management Get to grips with the fundamentals of IT Asset Management, Software Asset Management, and Software License Compliance Audits with this guide

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Product type Paperback
Published in Mar 2018
Publisher Packt
ISBN-13 9781783001002
Length 248 pages
Edition 1st Edition
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Author (1):
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Phara McLachlan Phara McLachlan
Author Profile Icon Phara McLachlan
Phara McLachlan
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Toc

Table of Contents (13) Chapters Close

Title Page
Dedication
Packt Upsell
Contributors
Preface
1. ITAM – It's Not Just IT's Problem or Function 2. ITAM Strategy and Plan FREE CHAPTER 3. The New Risk Management 4. What is SAM? 5. Understanding and Surviving Software License Compliance Audits 6. ITAM Tools – What Should You Look For? 7. Increasing ITAM Program and Project Success Rates using Change Management 8. Now What?

Summary


You have learned various steps to take after the audit letter arrives to disseminate, cooperate, aggregate and mitigate for current and future audits. You have also learned about the vendor and auditors license compliance review process and how they determine to move forward with an audit or not.

The early steps for responding to an audit demand need to be taken very quickly, and in many cases simultaneously. The quicker wheels are set in motion, the more prepared your company will be to effect a positive outcome.

Audit demand letters usually require a response within 30 days. The initial response should come from your company's legal department, your company appointed SAM audit response contact, or vendor management. It is usually a phone call or email to the designated contact to acknowledge receipt of the demand. Then legal or company appointed SAM audit response contact or vendor management will prepare a follow-up response to confirm receipt of the audit demand, review any initial...

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