Summary

This chapter introduced a way of thinking about projects that is still result-oriented, but is equally focused on the people aspects of the projects and describes how taking a change management approach to your ITAM project's success brings the project to life for many people and moves them from understanding what is happening to being an active participant in the success of your organization's ITAM program.

I also covered whether it is a discrete activity, such as licensing a specific software package, or the ongoing effort of monitoring and insuring the health of the IT infrastructure. The information provided by an ITAM program is critical to the project goal of utilizing IT assets to their maximum potential within your organization. Organizations can save time, money, and improve the quality of the IT services by understanding the change and project management nature of IT asset lifecycle management processes and solutions.

In the next chapter, we will cover how to start your ITAM...