Change management thinking and change management models

Okay, so if the problems on projects can be linked to ensuring that the people aspects of the work are given due attention, what do we need to look at?

In this section of the book, we will cover the concepts of change underlying management and provide some examples of why these are important.

We will also suggest two approaches/models to change management that can be used to identify areas of concern and potential outcomes and activities that can be used to complement an ITAM project plan.

The paradox principles

Thinking about ITAM project success from a change management perspective requires an understanding of the current environment and culture and that of the target environment and culture.

Addressing these issues forces you to deal with a number of potential paradoxes:

1. Positive change requires significant stability
2. To build an enterprise, focus on the individual
3. Focus directly on culture, indirectly
4. True empowerment requires forceful leadership...