CHAPTER 2
Troubleshooting Microsoft Windows
WHAT YOU WILL LEARN IN THIS CHAPTER:
- RELI
- PSR
- PathPing
- MTR
- Sysinternals
- GodMode
In 2012, I left the great state of Louisiana for Colorado to take a position with the Communications‐Electronics Command (CECOM) at Fort Carson for the U.S. Army. My job was to train soldiers for information assurance (IA). The Department of Defense has a requirement that any full‐ or part‐time military service member or contractor with privileged access must have certain computer certifications. This was known as DoDD 8570. My role was to teach these certification classes to help soldiers achieve the correct IA level needed so they could perform their job.
My commandant Ryan Hendricks is a networking guru, and he wanted to stay in his Cisco classes. Someone was needed to teach A+, Network+, Security+, Server+, CASP, and CISSP as well as Microsoft Active Directory, SCCM, and SharePoint. We both held the opinion that it wasn't fair for...
