Chapter 8
Cloud Management Baselines, Performance, and SLAs

THE FOLLOWING COMPTIA CLOUD+ EXAM OBJECTIVES ARE COVERED IN THIS CHAPTER:

•  4.5 Given a scenario, analyze deployment results to confirm they meet the baseline.
  • Procedures to confirm results
    • CPU usage
    • RAM usage
    • Storage utilization
    • Patch versions
    • Network utilization
    • Application version
    • Auditing enable
    • Management tool compliance
•  4.6 Given a specific environment and related data (e.g., performance, capacity, trends), apply appropriate changes to meet expected criteria.
  • Analyze performance trends
  • Refer to baselines
  • Refer to SLAs
  • Tuning of cloud target objects
    • Compute
    • Network
    • Storage
    • Service/application resources
  • Recommend changes to meet expected performance/capacity
    • Scale up/down (vertically)
    • Scale in/out (horizontally)
•  4.7 Given SLA requirements, determine the appropriate metrics to report.
  • Chargeback/showback models
    • Reporting based on company policies
    • Reporting based on SLAs
  • Dashboard...