Chapter 15 – Cognitive NLP Chatbots

1. Can a chatbot communicate like a human? (Yes | No)

No. Communicating like a human means being human: having a body with body language, sensations, odors, fear hormones, and much more.

Yes. In certain situations, if a quantum mind (Chapter 17, Quantum Computers That Think) is built, a chatbot will produce near-human conversations.

2. Are chatbots necessarily artificial intelligence programs? (Yes | No)

No. Many call centers use the "press 1, press 2...press n" method, which requires careful organization but no artificial intelligence. 

3. Chatbots only need words to communicate. (Yes | No)

Yes. Simple chatbots can communicate with words in a controlled situation.

No. When polysemy (several meanings for a same word or situation) is involved, pictograms and more will add more efficient dimensions. 

4. Do humans only chat with words? (Yes | No)

No. In fact, humans express with the tone of their voice, body language, or music, for example.

5. Humans only think in words and numbers. (Yes | No)

No. Certainly not. Humans think in images, sounds, odors, and feelings.

6. To build a cognitive chatbot, mental images are necessary. (Yes | No)

No. In limited "press 1 or press 2 " situations, chatbots can perform well with limited cognitive capacities.

Yes. To engage in a real conversation with a human, mental images are the key to providing an empathetic exchange.

7. For a chatbot to function, a dialog flow needs to be planned. (Yes | No)

Yes. It will provide better results in a business environment.

No. If you want the chatbot to talk freely, you need to free it a bit. This still requires planning of the dialog but it is more flexible.

8. A chatbot possesses general artificial intelligence, so no prior development is required. (Yes | No)

No. This is presently impossible. Only narrow (specific to one or a few fields) artificial intelligence exists in real life, contrary to science fiction movies and media hype.

9. A chatbot translates fine without any function other than a translation API. (Yes | No)

No. See Chapter 8, Revolutions Designed for Some Corporations and Disruptive Innovations for Small to Large Companies.

10. Chatbots can already chat like humans in most cases. (Yes | No)

No. Chapter 8, Revolutions Designed for Some Corporations and Disruptive Innovations for Small to Large Companies, shows that interpreting a language will take quite some more challenging work and contributions.