Calling
You can build Skype bots that can receive and handle voice calls using the .NET SDK, Node.js SDK, or the Skype API.
Each time a Skype user places a call to your bot, the Skype bot platform will notify the bot using the calling WebHook you specify in Settings. In response, the bot can provide a set of basic actions called a workflow.
These are the supported actions:
- Answer
- Play prompt
- Record audio
- Speech to text
- DTMF tones
- Hang up
The Skype bot platform will execute the actions on the bot's behalf according to the workflow.
If the workflow is successful, Skype will post a result of the last action to your calling WebHook. For example, if the last action was to record an audio message, the result will be audio content.
During a voice call, your bot can decide, after each result, how to continue interaction with the Skype user.
Note
Skype bots with calling enabled are for preview only and cannot currently be published. To publish a bot in Skype, you will need to disable calling in the Skype settings for your bot and then set Published to enable in the bot dashboard. Bots can handle one-to-one calls, but not group calls.
