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The Complete Guide to Apple Support Pro Certification (SUP-2025)
The Complete Guide to Apple Support Pro Certification (SUP-2025)

The Complete Guide to Apple Support Pro Certification (SUP-2025): Mastering Apple Device Support for iOS, macOS, and Apple Intelligence Systems

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Profile Icon Drew Smith
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£9.99 per month
Video Feb 2025 7hrs 6mins 1st Edition
Video
£82.99
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Renews at £9.99p/m
Arrow left icon
Profile Icon Drew Smith
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£9.99 per month
Video Feb 2025 7hrs 6mins 1st Edition
Video
£82.99
Subscription
Free Trial
Renews at £9.99p/m
Video
£82.99
Subscription
Free Trial
Renews at £9.99p/m

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Key benefits

  • Covers iOS, macOS, Apple Intelligence, MDM, backups, and security
  • Designed to align with Apple Support Pro Certification (SUP-2025) exam objectives
  • Real-world demonstrations for diagnosing device issues and configuring Apple solutions

Description

Mastering Apple device support is essential for professionals managing iOS and macOS systems. This course begins by introducing Apple Configurator, Apple IDs, and Mobile Device Management (MDM), enabling you to set up and manage devices efficiently. You will explore iCloud services, Continuity features, and password management to ensure seamless user experiences and device security. As you progress, the course delves into backup and restore techniques for iOS, covering iCloud, Mac, and Apple Configurator solutions. You’ll troubleshoot network issues, configure VPNs, and resolve AirDrop failures, ensuring connectivity across Apple devices. Privacy and security modules strengthen your understanding of Activation Lock, Find My, and data protection, preparing you to safeguard devices from threats. The macOS section focuses on user management, recovery options, and system diagnostics. You’ll learn to resolve startup issues, configure FileVault encryption, and manage Terminal commands. Advanced diagnostic tools such as Activity Monitor and Console equip you to troubleshoot hardware and software issues, ensuring you are fully prepared for Apple Support Pro Certification

Who is this book for?

This course is designed for IT professionals, Apple support specialists, and technical administrators aiming to obtain the Apple Support Pro Certification. Prior experience with Apple devices is recommended, along with basic knowledge of operating systems and troubleshooting practices.

What you will learn

  • Configure and manage iOS and macOS systems effectively
  • Implement device backups, restores, and recovery procedures
  • Diagnose and resolve network connectivity and app performance issues
  • Protect Apple devices with privacy settings and security features
  • Utilize diagnostic tools to troubleshoot hardware and software faults
  • Prepare thoroughly for the Apple Support Pro Certification exam

Product Details

Country selected
Publication date, Length, Edition, Language, ISBN-13
Publication date : Feb 21, 2025
Length: 7hrs 6mins
Edition : 1st
Language : English
ISBN-13 : 9781805801559
Category :
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What do you get with a Packt Subscription?

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Product feature icon 50+ new titles added per month, including many first-to-market concepts and exclusive early access to books as they are being written.
Product feature icon Innovative learning tools, including AI book assistants, code context explainers, and text-to-speech.
Product feature icon Thousands of reference materials covering every tech concept you need to stay up to date.
Subscribe now
View plans & pricing

Product Details

Publication date : Feb 21, 2025
Length: 7hrs 6mins
Edition : 1st
Language : English
ISBN-13 : 9781805801559
Category :
Tools :

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