The Complete Guide to Apple Support Pro Certification (SUP-2025): Mastering Apple Device Support for iOS, macOS, and Apple Intelligence Systems

Drew Smith

£82.99

Video Feb 2025 7hrs 6mins 1st Edition

Drew Smith

£82.99

Video Feb 2025 7hrs 6mins 1st Edition

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Key benefits

Covers iOS, macOS, Apple Intelligence, MDM, backups, and security
Designed to align with Apple Support Pro Certification (SUP-2025) exam objectives
Real-world demonstrations for diagnosing device issues and configuring Apple solutions

Description

Mastering Apple device support is essential for professionals managing iOS and macOS systems. This course begins by introducing Apple Configurator, Apple IDs, and Mobile Device Management (MDM), enabling you to set up and manage devices efficiently. You will explore iCloud services, Continuity features, and password management to ensure seamless user experiences and device security. As you progress, the course delves into backup and restore techniques for iOS, covering iCloud, Mac, and Apple Configurator solutions. You’ll troubleshoot network issues, configure VPNs, and resolve AirDrop failures, ensuring connectivity across Apple devices. Privacy and security modules strengthen your understanding of Activation Lock, Find My, and data protection, preparing you to safeguard devices from threats. The macOS section focuses on user management, recovery options, and system diagnostics. You’ll learn to resolve startup issues, configure FileVault encryption, and manage Terminal commands. Advanced diagnostic tools such as Activity Monitor and Console equip you to troubleshoot hardware and software issues, ensuring you are fully prepared for Apple Support Pro Certification

Who is this book for?

This course is designed for IT professionals, Apple support specialists, and technical administrators aiming to obtain the Apple Support Pro Certification. Prior experience with Apple devices is recommended, along with basic knowledge of operating systems and troubleshooting practices.