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Key benefits

Unlock the full potential of advanced Zoho CRM features to supercharge your business solutions

Customize your Zoho CRM solutions to achieve scalable and long-term customer engagement

Streamline your entire business for digital transformation by integrating CRM with different Zoho products and applications

Description

Zoho CRM is one of the most user-friendly, configurable, and competitively priced CRM systems for managing all your customer relationships. When tailored effectively to your business, it empowers your team to work smarter and helps your business to achieve more profitable and scalable growth. This book will show you how to make the most of Zoho CRM to increase productivity. You’ll start by learning about the foundation modules of Zoho CRM such as Leads, Deals, Contacts, and Accounts, and understand their functionalities that enable you to build effective solutions. Then, you’ll explore innovative workflows that will help you to save time and make sure that your sales teams are proactively managing opportunities and clients. The book also focuses on Zoho Marketplace, as well as how to extend the functionality of Zoho CRM using custom functions. You’ll cover real-world use cases that will inspire you to extend your Zoho adoption by integrating Zoho CRM with other Zoho apps such as Zoho Campaigns, Zoho Forms, Zoho Survey, and SalesIQ. Finally, you’ll discover best practices for adapting and evolving your CRM solutions and maintaining your CRM to achieve continuous improvement. By the end of this CRM book, you’ll have set up a CRM solution that will be fit for the next 10 years of business growth.

Who is this book for?

This book is for you if you’re a business manager or a business owner interested in learning how the Zoho platform can help transform your business and are looking to gain a practical understanding of how to choose an app from the vast array of Zoho products. Whether you’re new to Zoho or have basic experience and want to learn more about its features and apps, this book can help you. Expert Zoho users who want to develop custom solutions for their business will also find this book useful. Foundational knowledge of CRM concepts is expected to get the most out of this book.

What you will learn

Manage customer relationships and acquire new customers quickly

Understand the importance of Leads, Deals, Contacts, and Accounts modules

Use game-changing workflows and automation to manage opportunities and clients

Explore how custom functions can extend the functionality of your CRM

Integrate Zoho CRM with other Zoho apps such as Zoho Campaigns, Forms, Survey, and Creator

Discover how to keep your CRM fit for the future and achieve continuous growth

What do you get with eBook?

Instant access to your Digital eBook purchase

Download this book in EPUB and PDF formats

Access this title in our online reader with advanced features

DRM FREE - Read whenever, wherever and however you want

AI Assistant (beta) to help accelerate your learning

Frequently bought together

Building Expert Business Solutions with Zoho CRM

£32.99

£35.99

£39.99

Total £ 108.97

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Amazon verified reviews

Claire Thwaite Sep 15, 2021

I've used zoho with a number of different businesses and consider myself pretty proficient, however this book taught me so many useful things that I wasn't aware of, or that I could be using better. I'm excited to put some of it into practice!

Amazon Verified review

Leon McCowan Nov 15, 2021

I have struggled for a long time with Zoho and whilst I love it I also found it very frustrating - not anymore - this books really helped me make the best of it.

Jason Sep 09, 2021

What a great book, really helpful and full of hints and tips about how to use your CRM.

Mr D M Butterworth Oct 25, 2021

Huge thanks to Dominic Harrington for a great read and some awesome tips. What Dominic doesn't know about Zoho, you don't need to know. Has helped me build out a great end to end sales machine. Highly recommended #sales #zohocrm #entrepreneurcoach

Alex A. Sep 26, 2021

I have used many CRM's over the years, however when setting up my own business a number of years a go, Zoho was the clear choice. However, it's easy not to make the most of the fantastic software and that's where this book comes in. It's a great read which makes you realise the full opportunity thats available when using Zoho. Dominic is clearly very knowledgeable and an expert in his field, if you have Zoho in your business or you are considering then you should absolutely purchase this book, you won't regret it!

Building Expert Business Solutions with Zoho CRM: An indispensable guide to developing future-proof CRM solutions and growing your business exponentially

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