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Building Expert Business Solutions with Zoho CRM
Building Expert Business Solutions with Zoho CRM

Building Expert Business Solutions with Zoho CRM: An indispensable guide to developing future-proof CRM solutions and growing your business exponentially

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Profile Icon Harrington
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£9.99 per month
Full star icon Full star icon Full star icon Full star icon Full star icon 5 (10 Ratings)
Paperback Aug 2021 352 pages 1st Edition
eBook
£26.99
Paperback
£32.99
Subscription
Free Trial
Renews at £9.99p/m
Arrow left icon
Profile Icon Harrington
Arrow right icon
£9.99 per month
Full star icon Full star icon Full star icon Full star icon Full star icon 5 (10 Ratings)
Paperback Aug 2021 352 pages 1st Edition
eBook
£26.99
Paperback
£32.99
Subscription
Free Trial
Renews at £9.99p/m
eBook
£26.99
Paperback
£32.99
Subscription
Free Trial
Renews at £9.99p/m

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Key benefits

  • Unlock the full potential of advanced Zoho CRM features to supercharge your business solutions
  • Customize your Zoho CRM solutions to achieve scalable and long-term customer engagement
  • Streamline your entire business for digital transformation by integrating CRM with different Zoho products and applications

Description

Zoho CRM is one of the most user-friendly, configurable, and competitively priced CRM systems for managing all your customer relationships. When tailored effectively to your business, it empowers your team to work smarter and helps your business to achieve more profitable and scalable growth. This book will show you how to make the most of Zoho CRM to increase productivity. You’ll start by learning about the foundation modules of Zoho CRM such as Leads, Deals, Contacts, and Accounts, and understand their functionalities that enable you to build effective solutions. Then, you’ll explore innovative workflows that will help you to save time and make sure that your sales teams are proactively managing opportunities and clients. The book also focuses on Zoho Marketplace, as well as how to extend the functionality of Zoho CRM using custom functions. You’ll cover real-world use cases that will inspire you to extend your Zoho adoption by integrating Zoho CRM with other Zoho apps such as Zoho Campaigns, Zoho Forms, Zoho Survey, and SalesIQ. Finally, you’ll discover best practices for adapting and evolving your CRM solutions and maintaining your CRM to achieve continuous improvement. By the end of this CRM book, you’ll have set up a CRM solution that will be fit for the next 10 years of business growth.

Who is this book for?

This book is for you if you’re a business manager or a business owner interested in learning how the Zoho platform can help transform your business and are looking to gain a practical understanding of how to choose an app from the vast array of Zoho products. Whether you’re new to Zoho or have basic experience and want to learn more about its features and apps, this book can help you. Expert Zoho users who want to develop custom solutions for their business will also find this book useful. Foundational knowledge of CRM concepts is expected to get the most out of this book.

What you will learn

  • Manage customer relationships and acquire new customers quickly
  • Understand the importance of Leads, Deals, Contacts, and Accounts modules
  • Use game-changing workflows and automation to manage opportunities and clients
  • Explore how custom functions can extend the functionality of your CRM
  • Integrate Zoho CRM with other Zoho apps such as Zoho Campaigns, Forms, Survey, and Creator
  • Discover how to keep your CRM fit for the future and achieve continuous growth

Product Details

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Publication date, Length, Edition, Language, ISBN-13
Publication date : Aug 20, 2021
Length: 352 pages
Edition : 1st
Language : English
ISBN-13 : 9781800564664
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What do you get with a Packt Subscription?

Free for first 7 days. £13.99 p/m after that. Cancel any time!
Product feature icon Unlimited ad-free access to the largest independent learning library in tech. Access this title and thousands more!
Product feature icon 50+ new titles added per month, including many first-to-market concepts and exclusive early access to books as they are being written.
Product feature icon Innovative learning tools, including AI book assistants, code context explainers, and text-to-speech.
Product feature icon Thousands of reference materials covering every tech concept you need to stay up to date.
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Product Details

Publication date : Aug 20, 2021
Length: 352 pages
Edition : 1st
Language : English
ISBN-13 : 9781800564664
Category :
Concepts :
Tools :

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Claire Thwaite Sep 15, 2021
Full star icon Full star icon Full star icon Full star icon Full star icon 5
I've used zoho with a number of different businesses and consider myself pretty proficient, however this book taught me so many useful things that I wasn't aware of, or that I could be using better. I'm excited to put some of it into practice!
Amazon Verified review Amazon
Leon McCowan Nov 15, 2021
Full star icon Full star icon Full star icon Full star icon Full star icon 5
I have struggled for a long time with Zoho and whilst I love it I also found it very frustrating - not anymore - this books really helped me make the best of it.
Amazon Verified review Amazon
Jason Sep 09, 2021
Full star icon Full star icon Full star icon Full star icon Full star icon 5
What a great book, really helpful and full of hints and tips about how to use your CRM.
Amazon Verified review Amazon
Mr D M Butterworth Oct 25, 2021
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Huge thanks to Dominic Harrington for a great read and some awesome tips. What Dominic doesn't know about Zoho, you don't need to know. Has helped me build out a great end to end sales machine. Highly recommended #sales #zohocrm #entrepreneurcoach
Amazon Verified review Amazon
Alex A. Sep 26, 2021
Full star icon Full star icon Full star icon Full star icon Full star icon 5
I have used many CRM's over the years, however when setting up my own business a number of years a go, Zoho was the clear choice. However, it's easy not to make the most of the fantastic software and that's where this book comes in. It's a great read which makes you realise the full opportunity thats available when using Zoho. Dominic is clearly very knowledgeable and an expert in his field, if you have Zoho in your business or you are considering then you should absolutely purchase this book, you won't regret it!
Amazon Verified review Amazon
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