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ServiceNow Application Development

You're reading from   ServiceNow Application Development Transform the way you build apps for enterprises

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Product type Paperback
Published in Sep 2017
Publisher Packt
ISBN-13 9781787128712
Length 408 pages
Edition 1st Edition
Languages
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Author (1):
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 Gupta Gupta
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Gupta
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Table of Contents (21) Chapters Close

Title Page
Credits
About the Author
About the Reviewer
www.PacktPub.com
Customer Feedback
Preface
1. Introduction to ServiceNow 2. User Administration FREE CHAPTER 3. Data Management 4. Application Scopes 5. Modules, Forms, and Views 6. Introduction to ServiceNow Scripting 7. Client-Side Scripting 8. Server-Side Scripting 9. Jelly Scripting 10. Events and Notifications 11. Workflow Development 12. Debugging in ServiceNow 13. Advanced Database Features 14. Job Scheduling and Data Export-Import

Configuration management table


The configuration management application in ServiceNow is used to build and maintain the logical service configurations of the infrastructure and applications that support a service. In order to build applications surrounding the configuration management application, it is important to understand the architecture of the configuration management tables.

The logical service configurations are stored in the Configuration Management Database (CMDB), and are mapped to the physical inventory in your organization. The CMDB consists of entities called configuration items (CI). A CI may be:

  • A physical entity: Such as a computer or router
  • A logical entity: Such as an instance of a database
  • Conceptual: Such as a payroll service

The parent class of all CI classes in ServiceNow is the cmdb (base configuration item) table. It has some set of fields that are relevant to all configuration items. The cmdb table is extended by the a table named cmdb_ci (Configuration Item). There...

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