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Learning ServiceNow

You're reading from   Learning ServiceNow Get started with ServiceNow administration and development to manage and automate your IT Service Management processes

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Product type Paperback
Published in Mar 2017
Publisher Packt
ISBN-13 9781785883323
Length 358 pages
Edition 1st Edition
Languages
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Author (1):
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 Hauser Hauser
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Hauser
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Table of Contents (21) Chapters Close

Learning ServiceNow
Credits
About the Author
About the Reviewer
www.packtpub.com
Customer Feedback
Preface
1. The Interface FREE CHAPTER 2. Lists and Forms 3. UI Customization 4. Understanding Data and Relationships 5. Tasks and Workflows 6. UI and Data Policies 7. User Administration and Security 8. Introduction to Scripting 9. The Server-side Glide API 10. The Client-side Glide API 11. Server-side Scripting 12. Client-side Scripting 13. Debugging 14. Pro Tips

Client Scripts


Client Scripts are not the only example of client-side scripting, but they're probably the most ubiquitous (hence the name). A client Script is a snippet of JavaScript that's sent from the server to the user's browser, to be executed client-side. Any time a UI policy can effectively reproduce the desired functionality that you might otherwise use a client Script for, it is best to use the UI policy. However, more advanced functionality often requires the use of more advanced scripts. That is where client Scripts come in.

As a general rule, a well-written Client Script will return control of the client to the user quickly, and perform any server lookups asynchronously. This includes looking up properties from the server, performing GlideRecord queries, and handling time-zones.

One exception to the rule of asynchronicity, is when executing onSubmit scripts. This is a type of Client Script which executes when the user clicks on the Save, Update, or Submit buttons on a form. The...

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