Business metrics
Visibility in the business processes is crucial to business-related persons in order to see and interpret what is happening inside an enterprise system. Business-relevant metrics allow to evaluate the effectiveness of processes. Without visibility into the processes, the enterprise application acts as a black box.
Business-related metrics are an invaluable asset to business experts. They provide domain-specific information as to how the use cases perform. Which metrics are of interested obviously depends on the domain.
How many cars are created per hour? How many articles are purchased and for what amount? What is the conversion rate? How many users followed the email marketing campaign? These are examples of domain-specific key performance indicators. The business experts have to define these indicators for the specific domain.
The enterprise application has to emit this information which originate from various points in the business processes. The nature of this information...
