Analyzing and interpreting performance data

Now we want to integrate the subject of performance into our daily work. What do we have to do to achieve this goal? There is a simple answer: a lot of planning. In other words, we need to find the answers that suit the following questions.

What are our business workloads?

Now you might think, I operate (for example) an e-commerce application. What is this question about? There is a simple answer: the operation of the e-commerce application is only the highest level, in fact, the process comprises at least the following workloads:

• Identifying customers
• Registering new customers
• Browsing products
• Placing orders
• Status of orders
• All administrative tasks such as maintaining the product catalog or generating month-end reports

Why is knowledge about existing business workloads important to us?

Each of these workloads can have a different usage pattern, and each pattern can vary depending on external circumstances.

For instance, browsing products is likely to be...