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Salesforce CRM - The Definitive Admin Handbook

You're reading from Salesforce CRM - The Definitive Admin Handbook Build, configure, and customize Salesforce CRM and mobile solutions

Product type Paperback

Published in Apr 2019

Publisher Packt

ISBN-13 9781789619782

Length 782 pages

Edition 5th Edition

Languages

Apex

Tools

Salesforce

Concepts

CRM

Authors (2):

Paul Goodey GP

Paul Goodey

View More author details

Table of Contents (19) Chapters

Title Page

About Packt

Contributors

Preface

1. Setting Up Salesforce CRM and the Company Profile FREE CHAPTER

2. Managing Users and Controlling System Access

3. Configuring Objects and Apps

4. Securing Access to Data and Data Validation

5. Managing Data in Salesforce CRM

6. Generating Data Analytics with Reports and Dashboards

7. Implementing Business Processes in Salesforce CRM

8. Core Business Functionality in Salesforce CRM

9. Extending and Enhancing Salesforce CRM

10. Administrating the Mobile Features of Salesforce CRM

11. Lightning Experience

12. Einstein Analytics

13. Studying for the Certified Administrator Exam

1. Other Books You May Enjoy

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Index

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Authors (2)

Paul Goodey GP

Paul Goodey GP

Paul Goodey is the author of the book entitled Salesforce CRM Admin Cookbook, by Packt Publishing. He has over 25 years' experience developing web technology solutions for companies of all sizes across a variety of industries, and has been building solutions with Salesforce CRM since 2006. He has enjoyed a variety of roles while working with Salesforce CRM, having worked as a developer, business analyst, solutions architect, and system administrator to provide solutions for both in-house and consultancy-based end users. Based in the UK, near London, his professional qualifications include Salesforce Certified Administrator (ADM-201), and he is a keen and active member of Salesforce's administrator and developer online communities.

See other products by Paul Goodey GP

Paul Goodey

Paul Goodey

Paul Goodey is the author of the book entitled Salesforce CRM Admin Cookbook, by Packt Publishing. He has over 25 years' experience developing web technology solutions for companies of all sizes across a variety of industries, and has been building solutions with Salesforce CRM since 2006. He has enjoyed a variety of roles while working with Salesforce CRM, having worked as a developer, business analyst, solutions architect, and system administrator to provide solutions for both in-house and consultancy-based end users. Based in the UK, near London, his professional qualifications include Salesforce Certified Administrator (ADM-201), and he is a keen and active member of Salesforce's administrator and developer online communities.

See other products by Paul Goodey

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