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Learning ServiceNow

You're reading from   Learning ServiceNow Get started with ServiceNow administration and development to manage and automate your IT Service Management processes

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Product type Paperback
Published in Mar 2017
Publisher Packt
ISBN-13 9781785883323
Length 358 pages
Edition 1st Edition
Languages
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Author (1):
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 Hauser Hauser
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Hauser
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Table of Contents (21) Chapters Close

Learning ServiceNow
Credits
About the Author
About the Reviewer
www.packtpub.com
Customer Feedback
Preface
1. The Interface FREE CHAPTER 2. Lists and Forms 3. UI Customization 4. Understanding Data and Relationships 5. Tasks and Workflows 6. UI and Data Policies 7. User Administration and Security 8. Introduction to Scripting 9. The Server-side Glide API 10. The Client-side Glide API 11. Server-side Scripting 12. Client-side Scripting 13. Debugging 14. Pro Tips

Chapter 9. The Server-side Glide API

In 2003, CEO Fred Luddy started a company called GlideSoft, which specialized in IT Service Management applications. Three years later, the company changed its name to ServiceNow, but the Glide name stuck for the API!

The Glide API is available on both the server and the client (though only a subset of the API is available on the client), and it consists largely of several classes about which we'll learn in this chapter; several of which are:

  • Server-side Glide classes:

    • GlideRecord

    • GlideAggregate

    • GlideElement

    • GlideDate and GlideDateTime

    • GlideSession

    • GlideSystem

  • Client-side Glide classes:

    • GlideRecord

    • GlideAjax

    • GlideForm

    • GlideList2

    • GlideMenu

    • GlideUser

Each class in the Glide API may consist of methods (executable functions within the class), and properties (variables stored within the class, which may be set on initialization of a new instance of the class).

Note

This chapter largely consists of API documentation. We recommend that you read through it once...

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