FAQs

What is the delivery time and cost of print book?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

What is custom duty/charge?

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order?

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges?

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.

How can I cancel my order?

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact [email protected] with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at [email protected] using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy?

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on [email protected] with the order number and issue details as explained below:

If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on [email protected] within one hour of placing the order and we will replace/refund you the item cost.
Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on [email protected] who will be able to resolve this issue for you.
You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on [email protected] within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged?

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use?

You can pay with the following card types:

Visa Debit
Visa Credit
MasterCard
PayPal

What is the delivery time and cost of print books?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

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Amazon verified reviews

Seth Keyser Oct 06, 2024

This book is well-written and thought out bringing real-world scenarios and practical approaches for Incident Responders in today's challenging and evolving cybersecurity landscape. The authors provide a wonderful foundation for preparing and responding to incidents in Windows Systems.This is a must have resource for guidance, preparation, and knowledge for investigating and remediating incidents in Windows Systems for today's Incident Responder.

Amazon Verified review

Jennifer McCombs Sep 03, 2024

“Incident Response for Windows: Adapt Effective Strategies for Managing Sophisticated Cyber Attacks” is an indispensable resource for cybersecurity professionals and IT administrators. The book offers a comprehensive guide to managing and mitigating cyber threats specifically targeting Windows environments.One of the standout features of this book is its practical approach. The authors provide detailed, step-by-step strategies that are easy to follow, even for those who may not have extensive experience in incident response. The inclusion of real-world examples and case studies helps to illustrate the concepts and techniques discussed, making them more relatable and easier to understand.The book covers a wide range of topics, from the basics of incident response to advanced techniques for dealing with sophisticated attacks. It delves into the intricacies of Windows-specific threats and vulnerabilities, offering tailored solutions that are both effective and efficient. The sections on threat hunting and forensic analysis are particularly noteworthy, providing readers with the tools and knowledge needed to proactively identify and address potential threats before they can cause significant damage.Another strength of this book is its focus on adaptability. The authors emphasize the importance of staying up-to-date with the latest threats and trends in cybersecurity, and they provide guidance on how to continuously improve and adapt incident response strategies to meet the evolving landscape of cyber threats.Overall, “Incident Response for Windows” is a must-read for anyone involved in cybersecurity. Its practical advice, real-world examples, and focus on adaptability make it a valuable addition to any professional’s library. Whether you’re a seasoned expert or just starting out in the field, this book will equip you with the knowledge and skills needed to effectively manage and respond to cyber incidents in a Windows environment.

Daniel Aug 27, 2024

This book is packed with up-to-date information and covers much of what was taught in multiple certification classes. It's a comprehensive guide to cybersecurity within Windows environments, emphasizing the critical need for vigilance against threats that can lead to severe consequences like financial losses and reputational damage.I particularly appreciated the chapter that breaks down the methodology of sophisticated cyber attacks, detailing each stage from reconnaissance to data exfiltration. This detailed overview of attacker tactics and tools was crucial in helping me understand how cyber attacks work.The book explores how attackers gain network access, establish a foothold, and propagate, offering insights into detection and response, as well as asset discovery. It also covers data exfiltration, damage assessment, and impact evaluation in cyber attacks. Additionally, the book provides a step-by-step incident response guide, focusing on forensic evidence collection in Windows environments to ensure investigation integrity.The book emphasizes proactive cybersecurity, offering guidance on threat hunting and analyzing known TTPs to identify threats early. It concludes with practical advice on incident containment, eradication, recovery, and the importance of thorough documentation. Overall, it's an invaluable resource for cybersecurity professionals, covering both offensive and defensive strategies and offering practical guidance for managing and responding to cyber threats.

Terryn (ChocolateCoat4n6) Sep 11, 2024

"Incident Response for Windows" is an excellent resource for anyone looking to build their understanding of Digital Forensics and Incident Response (DFIR). The authors do an outstanding job of clearly defining key terms and jargon, making this book highly accessible to readers who may be new to the field. From the outset, the book ensures that readers are not overwhelmed by complex technical language, allowing them to gradually build confidence as they progress.One of the book’s strong points is its practical approach to DFIR. It covers the subject comprehensively but doesn’t get bogged down in deep, overly technical discussions. While this might leave some readers wishing for more in-depth exploration of certain topics, the balance is commendable. The authors offer useful insights that can be immediately applied to real-world scenarios, which is a huge plus for those actively involved in incident response.The authors also effectively balance the perspectives of both the investigator and the adversary. By illustrating how attackers operate and how investigators can uncover their activities, the book provides a well-rounded understanding of incident response. This makes it an ideal read for professionals who want to strengthen their investigative skills without diving too deeply into offensive security.What really sets "Incident Response for Windows" apart is the authors' clear experience in the field. This isn’t just a theoretical guide—it’s filled with real-world knowledge, scenarios, and insights that make it clear they have faced these challenges firsthand. This practical experience shines through and gives the reader confidence in the material presented.

Dr. Larry Leibrock Sep 21, 2024

Concise body of knowledge concerning cyber threat intelligence and forensics insights for Windows endpoints. Well referenced and clear assessment of various attack surfaces. Excellent summary for Indicators of Compromise. Recommended reading for forensics professionals. Larry Leibrock

Incident Response for Windows: Adapt effective strategies for managing sophisticated cyberattacks targeting Windows systems

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Incident Response for Windows: Adapt effective strategies for managing sophisticated cyberattacks targeting Windows systems

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Description

Who is this book for?

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Billing Address

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