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Learning ServiceNow

You're reading from   Learning ServiceNow Administration and development on the Now platform, for powerful IT automation

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Product type Paperback
Published in Jun 2018
Publisher
ISBN-13 9781788837040
Length 388 pages
Edition 2nd Edition
Languages
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Toc

Table of Contents (19) Chapters Close

Learning ServiceNow Second Edition
Contributors
Preface
1. The Interface FREE CHAPTER 2. Lists and Forms 3. UI Customization 4. Understanding Data and Relationships 5. Tasks and Workflows 6. UI and Data Policies 7. User Administration and Security 8. Introduction to Scripting 9. The Server-Side Glide API 10. The Client-Side Glide API 11. Server-Side Scripting 12. Client-Side Scripting 13. Service Portal Scripting 14. Debugging 15. Pro Tips Index

Converting between data and UI policies


It's often possible to convert a UI policy to a data policy, and vice versa. On the UI policy form, you'll find a UI action called Convert this to Data Policy.

This UI action to convert a UI policy to a data policy will only show up if the following criteria are met:

  1. The Run scripts tick-box on the Advanced view of the UI policy form must not be checked. This is because data policies do not support scripting, so there is no way to convert a scripted UI policy into a data policy.

  2. The Global tick-box must be checked.

  3. Any UI policy actions associated with the UI policy must not affect the visibility of a field (all Actions must have the Visible field set to Leave alone). This is because there is no way to modify the visibility of a field using a data policy.

If the preceding conditions are met, you'll see the Convert this to Data Policy UI Action under the Related Links section of the form:

Clicking this link will automatically generate a new data policy and...

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