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Dynamics 365 Application Development

You're reading from Dynamics 365 Application Development Master professional-level CRM application development for Microsoft Dynamics 365

Product type Paperback

Published in Jan 2018

Publisher

ISBN-13 9781788399784

Length 418 pages

Edition 1st Edition

Tools

Dynamics 365

Concepts

Application Development

Authors (2):

Deepesh Somani

Rana

View More author details

Table of Contents (20) Chapters

Title Page

Copyright and Credits

Dedication

Packt Upsell

Contributors

Preface

1. Customize Application Navigation FREE CHAPTER

2. Design Apps Using App Module Designer

3. Define Processes Using Visual Process Designer

4. Define Business Rules Using Business Rule Designer

5. Creating Custom Business Apps

6. Automate Business Processes Using Microsoft Flow

7. Develop Apps using Web API

8. Leverage Azure Extensions in Dynamics 365

9. Using Editable Grids in Apps

10. Configure Microsoft Cognitive services

11. Train the Users through Learning Path

12. Other New Features in Dynamics 365

1. Other Books You May Enjoy

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Index

Chapter 10. Configure Microsoft Cognitive services

In Chapter 9, Using Editable Grids in Apps, we learned how to configure Editable Grid and how to make use of different methods and events supported by the Grid. In this chapter, we will look into Microsoft Cognitive Services and how to integrate them with Dynamics 365. Microsoft Cognitive Services is a collection of APIs, which can be used to add artificial intelligence capabilities into applications.

Note

The Cognitive Services Integration with Dynamics 365 is still in Public Preview and is only available for instances in the United States (US) region.

In this chapter, we will be covering the following points:

Overview of Microsoft Cognitive Services
Connect Dynamics 365 with Microsoft Cognitive Services
Implement Text Analytics APIs for suggesting knowledge articles, similar cases, and document suggestions

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Authors (2)

Deepesh Somani

Deepesh Somani

Deepesh Somani is a Microsoft Dynamics CRM architect/practice lead at Dynamisity and a corporate trainer. He has been a Microsoft MVP awardee since 2015 and was recognized as one of the top 50 CRM bloggers in 2019 by Feedspot. He has developed 14 free tools with 7,000 downloads and a Learning Dynamics CRM app with 1,500 downloads and 4.4 rating on the Play Store. He is experienced in working in different domains with teams from many countries and multinational companies and has authored two other Packt books.

See other products by Deepesh Somani

Rana

Rana

Nishant Rana is a Microsoft MVP Business Solutions (Dynamics 365) with over 10 years of experience in Microsoft Dynamics CRM, Microsoft SharePoint, and other Microsoft .NET technologies. He has worked as a consultant at Microsoft for 7 years. He is a Microsoft Certified Professional in Microsoft Dynamics CRM, SharePoint, and Azure .NET. He is also a technical reviewer of popular books on Microsoft Dynamics CRM. He is an avid blogger and is also the author of Nishant Rana's Weblog, a technical blog on Microsoft.NET technologies, which has had more than 2.5 million hits and has 1,000 followers.

See other products by Rana

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