Where to get support?
There are several options for getting support for Cacti or the numerous add-ons and plugins.
Cacti forums
The Cacti forums are the primary source for support, finding solutions or getting add-ons and plugins. The Cacti community is very active, with most developers posting on the forums daily.
You will find helpful HowTos and lots of information on plugins, templates and monitoring different kinds of hosts.
You can find the Cacti forums at https://forums.cacti.net/.
Mailing list
The Cacti community also provides a mailing list which is mainly used for announcements. It is also monitored by the Cacti community but less frequently than the forums.
The mailing lists can be found at http://www.cacti.net/mailing_lists.php.
Commercial support
Cacti is open-source and the main development team does not offer commercial support for it. There are however a few companies like GroundWork Open Source or Urban-Software.com that offer commercial support for Cacti or have specially integrated...