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User Experience Mapping

You're reading from   User Experience Mapping Enhance UX with User Story Map, Journey Map and Diagrams

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Product type Paperback
Published in May 2017
Publisher
ISBN-13 9781787123502
Length 352 pages
Edition 1st Edition
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Author (1):
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 Szabo Szabo
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Szabo
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Table of Contents (20) Chapters Close

Title Page
Credits
About the Author
About the Reviewer
www.PacktPub.com
Customer Feedback
Dedication
Preface
1. How Will UX Mapping Change Your (Users) Life? FREE CHAPTER 2. User Story Map - Requirements by Collaboration and Sticky Notes 3. Journey Map - Understand Your Users 4. Wireflows - Plan Your Product 5. Remote and Lab Tests for Map Creation 6. Solution Mapping Based on User Insights 7. Mental Model Map - A Diagram of the Perceived Reality 8. Behavioral Change Map - The Action Plan of Persuasion 9. The 4D UX Map - Putting It All Together 10. Ecosystem Maps - A Holistic Overview 11. Kaizen Mapping - UX Maps in Agile Product Management 12. References

How to create a user story


The first step in story mapping is creating the user story cards, used to facilitate the conversation. They are atomic functionality pieces, which provide value to the user. It makes sense to use the same template for all user story cards within the same project so that you can easily compare them.

User story templates 

In this section, I will show you the most common formats, but you are welcome to use any format to create your user stories.

The Three Rs or the Connextra format

The most common format for user story templates is what you have already seen in the previous chapter. It's called the Three Rs or the Connextra format (a team at Connextra developed this template). 

Note

As a _____ [role -> persona], I want _____ [requirement -> output], so _____ [reason -> outcome]. The third R (reason) part of this template is optional. 

The grocery surplus e-commerce site example's first iteration: As a shopper, I want to see the contents of my shopping cart anytime...

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