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User Experience Mapping

You're reading from   User Experience Mapping Enhance UX with User Story Map, Journey Map and Diagrams

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Product type Paperback
Published in May 2017
Publisher
ISBN-13 9781787123502
Length 352 pages
Edition 1st Edition
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Author (1):
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 Szabo Szabo
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Szabo
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Table of Contents (20) Chapters Close

Title Page
Credits
About the Author
About the Reviewer
www.PacktPub.com
Customer Feedback
Dedication
Preface
1. How Will UX Mapping Change Your (Users) Life? FREE CHAPTER 2. User Story Map - Requirements by Collaboration and Sticky Notes 3. Journey Map - Understand Your Users 4. Wireflows - Plan Your Product 5. Remote and Lab Tests for Map Creation 6. Solution Mapping Based on User Insights 7. Mental Model Map - A Diagram of the Perceived Reality 8. Behavioral Change Map - The Action Plan of Persuasion 9. The 4D UX Map - Putting It All Together 10. Ecosystem Maps - A Holistic Overview 11. Kaizen Mapping - UX Maps in Agile Product Management 12. References

Summary


The ecosystem map places our solution in the greater context of the holistic user experience. Our solution will be the centerpiece of the map. To map the rest of the ecosystem, we will start with six questions related to our solution to find the entities. The distance from the centerpiece will indicate the scale of those entities. We will use the ecosystem map to understand and communicate a holistic overview of the user experience. A stakeholder map is a special ecosystem map, lacking the six directions, containing only the stakeholders for our solution. 

I hope that you have enjoyed creating the user experience maps of this book. For me, writing the first 10 chapters was an amazing journey. In those 10 chapters, I have covered all map types I use through my day-to-day work as a user experience consultant. In fact, this chapter could have been the last. There are no more maps that I can show you. I have shared all my mapping knowledge with you. 

However, this is not the end of the...

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