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ServiceNow Cookbook

You're reading from ServiceNow Cookbook Acquire key capabilities for the ServiceNow platform

Product type Paperback

Published in Feb 2017

Publisher Packt

ISBN-13 9781785880520

Length 376 pages

Edition 1st Edition

Tools

ServiceNow

Concepts

IT Service Management

Authors (2):

Ashish Rudra Srivastava

Turner

View More author details

Table of Contents (14) Chapters

ServiceNow Cookbook

Credits

About the Author

About the Reviewer

www.PacktPub.com

Customer Feedback

Preface

1. Getting Started with Service-Now FREE CHAPTER

2. Performing Core Configuration and Management Tasks

3. Building Data-Driven Application

4. Configuring Alerts and Notifications

5. Building and Configuring Reports

6. Creating and Configuring Workflow Activities

7. Auditing and Diagnosing Service-Now

Chapter 3. Building Data-Driven Application

In this chapter, we will cover the following recipes:

Starting a new application
Getting into new modules
Getting into the client script
Getting into the server-side script
Understanding team development plugin
Understanding web services
Understanding development best practice

The rest of the chapter is locked

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Authors (2)

Ashish Rudra Srivastava

Ashish Rudra Srivastava

Ashish Rudra Srivastava is an ITIL and ServiceNow Certified Professional who has assisted multiple global organizations in ITSM, CRM, BPM, and Infrastructure management implementations and solution delivery. He works as a ServiceNow consultant, developer, and trainer and has trained numerous industry professionals in ITSM tools such as ServiceNow, BMC Remedy, and JIRA in the administration, development, and implementation arenas. He is a strategic partner to clients in the insurance and banking domains.

See other products by Ashish Rudra Srivastava

Turner

Turner

Contacted on 06/10/2015

See other products by Turner

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