Running the study

For the most part, running the study means executing the sessions. However, part of running an efficient and effective study is redirecting when needed; this can mean aborting a session when necessary, or deciding not to run certain sessions if they are not going to add any value. 

 

 

Running the sessions

The moderator runs the session, yet the entire support team must be on deck behind the scenes; the technician must be available, in case something technical goes wrong during the session; for instance, if the moderating software crashes or the internet connection becomes unstable. The schedule organizer must be in contact with the moderator and observers, to inform them of last-minute participant changes.

When to abort a session

We already covered examples of when a session cannot be run or completed (for example, due to technical difficulties). There will be other times when it may be better to abort the session, rather than complete it. These situations can occur in spite...