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Learning ServiceNow

You're reading from Learning ServiceNow Administration and development on the Now platform, for powerful IT automation

Product type Paperback

Published in Jun 2018

Publisher

ISBN-13 9781788837040

Length 388 pages

Edition 2nd Edition

Languages

JavaScript

Tools

ServiceNow

Concepts

IT Service Management

Table of Contents (19) Chapters

Learning ServiceNow Second Edition

Contributors

Preface

1. The Interface FREE CHAPTER

2. Lists and Forms

3. UI Customization

4. Understanding Data and Relationships

5. Tasks and Workflows

6. UI and Data Policies

7. User Administration and Security

8. Introduction to Scripting

9. The Server-Side Glide API

10. The Client-Side Glide API

11. Server-Side Scripting

12. Client-Side Scripting

13. Service Portal Scripting

14. Debugging

15. Pro Tips

Index

Summary

In this chapter, we learned a great deal about relationships, and database structures. We also walked through a demo of creating relationships of different sorts. This information will form a strong foundation as we go forward, and learn about the deeper structure of ServiceNow, the flat database structure of tasks, and more.

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